What Our Terms Actually Cover
Our terms set out the rules for every account holder in regions where access is permitted under local law. That includes how your account is opened and closed, what activity is allowed, and how disputes are handled. When you link a payment method — whether that
-
1
is DANA, OVO, or GoPay — the wallet name tied to your account must match the name on the kenagan4d registration. We verify this at withdrawal stage, not just at deposit. If a mismatch is found, the transaction is paused until identity documents are submitted through
-
2
the account dashboard. Jurisdiction matters here. Access to the platform depends on where you are and what local law allows; we do not extend service to regions where it is prohibited. Our terms are written in English and that version is the controlling one if any
-
3
translation conflict arises. We update these terms when the platform changes — a notice will appear on your account dashboard when an update takes effect, and continuing to use the account after that date counts as acceptance. If you disagree with an update, contact our support
-
4
team before the effective date and we will walk through your options. All payment-related clauses reference DANA, OVO, and GoPay as the wallet rails we support; bank transfer conditions are covered in a separate section within the full terms document.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.